ABOUT OUR ENCORE PROGRAM

Your BMW, Jaguar, or Land Rover is fitted with the latest technologies and features. While we strive to ensure that the vehicle delivery process adequately covers key features, we know that retaining all of that information can sometimes be an overwhelming task. That is why we provide our Encore Program as a complimentary one-on-one opportunity to learn about your vehicle's unique technology. This experience is custom-tailored with our very own Product Specialists to cover only what you want to know or explore further.


 
HOW IT WORKS
 

At the point of delivery of your BMW, Jaguar, or Land Rover, your Client Advisor will explain the Encore service to you and offer to schedule an appointment with one of our Product Specialists. After delivery, you may contact your Client Advisor or our Product Specialists directly and they would be happy to set up an appointment for you at your convenience to go over any additional features. Common questions include Bluetooth pairing, setting presets, garage door pairing, voice commands, and adjusting your clock. If you would like to schedule an appointment with our factory-trained Product Specialists to go over these key features and more, please contact us at (440) 542-0600 or contact one of our specialists directly using the contact information below.


 
Connor Hovey, BMW Genius
Connor.Hovey@BMWCleveland.com
440-914-8158
 		Myron Koyle, JLR Product Specialist
Myron.Koyle@JLRSolon.com
440-914-8233
 
D'Saint Chesney, BMW Genius
Saint.Chesney@BMWCleveland.com
440-914-8158		Dakari Carter, JLR Product Specialist
Dakari.Carter@JLRSolon.com
440-914-8217
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